Resource Centre - TELUS Health

Your weight management journey starts here

Written by TELUS Health | November 5, 2025

Expert-led, personalized support designed for your body

Have you tried everything you can but still aren't seeing results? It's not just a matter of willpower, your body might need more to get the results you want. 

We’re excited to share our expert-led weight management support, now available through the TELUS Health MyCare app. Our evidence-based program recognizes that everyone’s body is different. Instead of a one-size-fits-all approach, you’ll receive personalized support including medication if appropriate. We offer ongoing, personalized medical support to help make your journey safe, effective, and sustainable.

What makes our approach different:
👥 Multidisciplinary expert team: Access to nurse practitioners, registered dietitians, and counsellors working together on your care

📋 Personalized treatment plans: Comprehensive assessment with customized care plans, including weight-loss medications when appropriate, side-effect support, and lifestyle recommendations

💚 Convenient, stigma-free care: Virtual appointments from your phone with evening and weekend availability, plus prescription delivery to your door

🌿 Evidence-based approach: Focus on sustainable, long-term results beyond just weight loss

✨ Ongoing support: Continuous monitoring and adjustment of your treatment plan throughout your journey

Support for your journey

Starting a GLP-1 medication can sometimes involve a period of transition as your body adapts to new hormonal and digestive signals. 

We provide personalized supplement support that may help you feel more comfortable and balanced as your body adjusts to your new medication. 

One common experience is a dip in energy as your appetite and digestion change. Fatigue can stem from reduced food intake, so we may recommend a high-quality multivitamin along with targeted supplements like Vitamin D3, Vitamin B12, Omega-3 fatty acids, and protein supplements to support your nutrition. 

We can also help address other common symptoms such as nausea, heartburn, bloating, constipation, and changes in appetite or digestion through safe, medically guided solutions that are tailored to your individual needs.

Meet Your Practitioner: Jen Farrell, NP

Jen has been practicing as a Nurse Practitioner since 2009, after attending Athabasca University where she obtained her Master of Nursing and more recently completed her Doctor of Nursing Practice (DNP) through Aspen University. She has extensive experience in medical weight management, in addition to family practice, urgent care, addictions medicine, mental health, dermatology, and occupational medicine. Jen has extensive leadership experience, as well as has mentored many Nurse Practitioner students throughout her career.
Outside of work, you can find Jen with her family, friends, Samoyed dogs Milford and Archie, and cat Rochester. She also enjoys strength training, running the trails or settling in with a good book.

"Weight management is not just about losing pounds, but rather improving your overall physical and psychological health. Medical weight management provides the tools and specialized support that is key to achieving a healthy future. We see the value in partnering with individuals not to chase numbers, but rather to build health. Recognizing that weight is a symptom, and health is the goal, we can work together toward lasting change." - Jen Farrell, NP