In the latest TELUS Mental Health Index (MHI) report for Canada, we examine how workplace culture shapes three significant challenges facing HR leaders today: working while unwell, talent retention and access to mental health support.
Working while unwell is more common than most organizations realize
- 61 per cent of Canadian workers report showing up while mentally or physically unwell at least once a week.
- Workers who show up unwell twice a week lose 3x more working days annually than those who say they never do.
The cost of losing talent starts before the resignation
- More than 1 in 3 Canadian workers are considering leaving or uncertain about staying with their organization.
- Workers actively considering leaving lose 20 more days of productivity per year than those who aren't.
Cost is the greatest barrier to mental health support in Canada
- Nearly half of Canadian workers cite cost or affordability as the primary barrier to accessing mental health support.
- Removing the cost barrier can help recover up to 19 working days per employee annually.
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This MHI report is based on a survey of 3,000 workers in Canada. It provides insight into the mental health of employed adults and the trend over time.
What is the TELUS Mental Health Index (MHI)?
The TELUS Mental Health Index (MHI) is a world-class quarterly research report that measures the full continuum of the mental health status of employees, providing organizations with actionable insights to enhance workplace mental health and wellbeing strategies.
- Track mental health trends over time: See how global events such as recessions, pandemics and political shifts are impacting the mental health and productivity of your workers' helping you gain insights into the specific support to provide.
- Identify factors impacting employee mental health and wellbeing: Dive into the data to understand how to enhance both health and workplace outcomes.
- Benchmarks by industry: Access industry-specific data to see the concerns that are more prevalent in your industry – helping you be more precise in your understanding of your employees' needs and helping you make more informed decisions.