The TELUS Mental Health Index (MHI), created in 2017 and made publicly available in 2020, stands as a pioneering measurement tool that tracks and analyzes the mental health of working populations across 13 countries. By surveying 19,000 employed individuals, this comprehensive research provides organizations with actionable insights to support employee wellbeing and productivity.
The MHI is a report that delivers quarterly insights across Canada, the United States, the United Kingdom, Europe, and Asia-Pacific regions.
This population-wide perspective helps employers:
The MHI is calculated based on an online survey measuring multiple wellbeing factors and mental health experiences. Survey participants must be employed at the moment of the survey or have worked within the previous six months. The sample reflects the national workforce by age, gender, industry, and geographic distribution.
Since the start of 2025, MHI Insights have been published quarterly for each region. The latest Q3 survey conducted in June 2025 examines personal and work-related stressors and the impacts on mental health and productivity in the context of a multi-generational workforce. We also explore mental health stigma in the workplace and the intersection between financial wellbeing, sleep quality and productivity.
Organizations can use the MHI to inform the need for mental health support, reduce stigma and guide resource allocation effectively.
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