HR leaders are navigating the ongoing shift toward new work models and rapid technological advancements. They are also tasked with prioritizing employee wellbeing and meeting their organization’s respective needs.
Several key trends and challenges open up opportunities for strong partnerships that help HR professionals navigate the complexity of their roles.
Organizations seek agile, intelligent technologies to transform their benefits administration operations. Emerging technology, like AI and chatbots, for example, offer hyper-personalization to employees with recommendations based on personal circumstances.
Organizations continue to face difficulties with high turnover and retention. Offering a wider variety of voluntary benefits promotes effective recruitment and employee loyalty.
HR teams are overextended and need support to assist their workforces with education and resources.
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