The benefits administration industry is constantly evolving, and it’s more important than ever to ensure employers are making informed decisions to best support their employees for the health of their workforce and business.
Employers should take the below differentiators into consideration when selecting a benefits administrator.
Comprehensive benefits offerings
Employers should look for a benefits administrator with comprehensive benefits offerings for physical, mental and financial health. Also consider customizable product options that will meet diverse client needs, and scalability for complex implementations and plan administration.
Platform and product innovation
With today’s ever-evolving market needs, a benefits administrator needs to continuously develop and improve their user platform and product innovations to optimize digitization, and meet the emerging desire for AI-driven solutions that enhance the user experience while protecting privacy and security.
Holistic approach for employers
Providers should offer total health and wellbeing solutions for employees, combining benefits administration, Employee Assistance Programs (EAPs) and absence management.
For decades, we have collaborated with employers, HR teams and public sector entities across the country in order to provide comprehensive solutions to deliver optimized benefits experiences, increase engagement and influence business outcomes. These key factors have contributed to TELUS Health being recognized as an Overall Leader for next-generation benefits administration in both Canada and the United States by NelsonHall - a leading global analyst firm dedicated to helping organizations make highly informed sourcing decisions by providing detailed, critical information and assessments on markets and vendors. NelsonHall’s research is based on rigorous, primary research and is widely respected for its quality, depth, and insight analysis.
This prestigious ranking is based on NelsonHall’s comprehensive Vendor Evaluation and Assessment Tool (NEAT), providing potential clients with a reliable and detailed third-party analysis of vendors, enabling organizations to make informed decisions in a competitive market. Read more about this recognition in the original press release.
Learn more about TELUS Health’s Retirement and Benefits Solutions.